Case Studies

Learn how we've used Oracle technology to innovate and deliver great results for our clients.

CX Cloud, Oracle Service, Oracle Digital Assistant, Self Service

Case Study

Network Rail Transforms Customer Experience with Oracle Cloud

Explore how Network Rail provides high-quality information to its customers and users usi1

3 min read

CX Cloud, Oracle Service, Oracle Digital Assistant, User Experience (UX), Generative-AI

Case Study

Crafting Excellence: Smeg’s Innovative approach to Customer Service

Learn how Smeg delivers excellent customer service by leveraging Oracle’s Generative AI a1

3 min read

CX Cloud, Oracle Sales, Oracle Integration Cloud

Case Study

Why IQPC chose Boxfusion to support their digital transformation

Discover how Boxfusion Consulting helped IQPC realise their vision. Joining the programme1

2 min read

Siebel CRM, Siebel Open UI

Case Study

General Medical Council (GMC) Improves Stakeholder Relationships with Siebel Open UI Solution

Learn how GMC improved stakeholder engagement with Siebel Open UI to better understand st1

2 min read

CX Cloud, Oracle Marketing

Case Study

De Vere: Modern, real-time marketing using data-rich guest profiling

De Vere had the primary goal of placing valuable guest data at the forefront of their sal1

2 min read

Siebel CRM

Case Study

Swiss Insurer Die Mobiliar: Dramatically reducing process times with Siebel UX

Boxfusion empowered over 5000 of Die Mobiliar’s Siebel users with a solution which harnes1

2 min read

CX Cloud

Case Study

The Prince's Trust: Revitalising a leading youth charity’s digital experience

The Prince’s Trust helps 11 to 30 year-olds who are unemployed or struggling at school to1

2 min read

CX Cloud

Case Study

Panasonic implements industry-leading partner relationship management solution

In 2016, Panasonic decided to invest in Oracle’s Partner Relationship Management (PRM) mo1

2 min read

CX Cloud

Case Study

Panasonic Computer Products Europe: Delivering Real Business Results with Oracle CX Cloud

2 min read